Netflix error codes M7121-1331-P7 and M7111-1331-4027 occur when there is a problem with the browser from which Netflix is being accessed. Netflix has also officially documented these error messages and according to them, these errors occur if the browser does not meet the requirements to play the shows or if there is incorrect data (in the cache) that prohibits you from playing.
Netflix error code M7121-1331-P7
These error messages have been on the radar for quite some time and in some cases, they also occur if the Netflix server for your geolocation is down. Users can fix these error messages with minimal troubleshooting as the problem set is quite small and does not require any experience to understand.
What Causes Netflix Error Code M7121-1331-P7 and M7111-1331-4027?
As mentioned above, these error messages often point to problems with the browser. Some of the reasons you may experience this difficulty are:
HTML 5 is not enabled in your browser. HTML 5 is now the latest version of HTML released and is used by almost every major player in the streaming industry.
Chromium extensions are in conflict with Netflix’s playback process.
Google Chrome is broken and does not have complete installation files.
There are bad or caching cookies that can be prevented with replay. Netflix is very strict on cookies / caching due to the copyright considerations you have to take into account.
The Netflix server is down. In this case, you can’t do anything except wait.
Your browser is out of date. Netflix lines up with the latest version and if you don’t have it, you won’t be able to stream.
Before proceeding with the solutions, make sure you have a stable internet connection with administrator access on your computer account.
Solution 1: Use a supported browser and enable HTML 5
It is a well-known fact that Netflix only supports playback on popular browsers like Chrome, Firefox, Edge, etc. If you use an “unsupported” browser such as Speed Browser, you will not be able to play videos on the platform.
HTML5 Checker – Youtube
Also, you need to have HTML 5 enabled. HTML 5 is the latest markup language out there and is used by almost every major streaming platform in their operations. If you have a browser that doesn’t support it or you have manually disabled it, make sure you turn it on again before trying to stream again.
It should be noted that by default, all popular browsers already have HTML 5 enabled. You can check if HTML5 works by browsing the Youtube HTML5 detector.
Solution 2: Disable Chrome Extensions
Chromium extensions are plug-in pieces of code that allow the user to extend the basic functionality of their browser. These extensions are anything from review software to video downloaders. If you have Chrome Extensions enabled, you may have trouble playing Netflix on your browser. We will disable them and then try to transmit again.
- Open Google Chrome and enter the following address in the dialog box:
- chrome: // extensions
- Now commute each of by.
- Web Extensions – Google Chrome
After disabling each of them, restart Chrome and try accessing Netflix again.
Solution 3: Check the Widevine module and readjust the chrome settings
Another thing to check before fully reinstalling Chrome is to check the Widevine Content Decryption Module. This module is used globally for encryption and secure license distribution. Since Netflix allows you to stream copyrighted material, it uses this module a lot in its operations.
Widevine Content Decryption Module – Google Chrome
Also, you should try resetting Chrome’s history, cache, cookies, etc. There are numerous cases where there is erroneous data stored in the modules that restrict the platform to play videos successfully. After cleaning everything, restart Chrome and check if the error message is gone.
Solution 4: Update / reinstall chrome
If all the above methods don’t work, you should check if there is an update available for Chrome. If there is, update the browser immediately and after restarting the computer, try to access Netflix again.
If you already have an updated version, you should reinstall the browser completely. Your installation may have been corrupted and can only be resolved by reinstalling everything. When you reinstall Chrome, try to access Netflix without syncing your user. In this way we can rule out if there is a problem of $ 0027user $ 0027.
Press Windows + R, type ”appwiz. cpl ”in the dialog box and hit Enter.
Once in the application manager, look for the entry “Google Chrome”, click the right mouse button and select
Uninstalling Google Chrome
Restart your computer and navigate to the official Chrome website. Download the latest version in an accessible place and install it. After installation, check to see if the error message has been removed.
Solution 5: Check the server status
If all the above methods don’t work, you should check if the Netflix server is up and running. There have been some cases in the past where the error message occurred when the server was offline and not accessible.
Netflix server status
To check the status of the server, you can visit the official Netflix website or search for information in different forums or communities. You can get an idea by looking at the different messages from other users.