Windows 10’s performance and security rely heavily on Windows Update, especially the radical upgrades that increase system stability. Even if you wanted to skip updates, you can’t because Windows Update is mandatory. This means that the plethora of error codes you will encounter while updating is inevitable.
Error code 0x80080005 in particular has proven to be a tough nut to crack and prevents updates when you’re checking for new updates. To help you, we’ve put together a list of workarounds to help you solve this problem.
How to fix update error 0x80080005 on Windows 10
Many users have reported an update error 0x80080005 on their PC. This can be a big problem, and speaking of this error, here are some similar issues that have been reported by users:
Error Code 0x80080005 Windows 7 – This error message can appear on almost any version of Windows, and older versions like Windows 8.1 and 7 are no exception. Fortunately, most of our solutions are fully compatible with older versions of Windows, so give them a try.
0x80080005 Windows Store – This error message can sometimes appear when trying to access Windows Store. In that case, you should try disabling your antivirus.
0x80080005 – 0x90017 – Sometimes this error can be assigned a number. In this case, too, you should be able to fix the problem with one of our solutions.
Solution 1 – disable third-party antivirus software
We cannot emphasize enough the negative role played by third-party anti-malware programs in Windows 10. Most of the time they work fine, but when it comes to Windows updates we run into a myriad of problems. You can prevent some update files from being downloaded or even deleted and damaged.
If you are having problems with error 0x80080005 on your PC, the cause could be a third-party antivirus software. To fix the problem, you should try disabling certain antivirus features or completely disabling your antivirus program before attempting to install updates.
If disabling the antivirus doesn’t help, the next step is to completely uninstall the antivirus. Even if you uninstall your antivirus, Windows Defender will keep your PC safe so you don’t have to worry about your safety.
If removing the antivirus solves the problem, it may be a good time for you to switch to a different antivirus solution. There are many great antivirus tools out there, but one of the best is BullGuard, so we recommend trying it out.
Solution 2 – run SFC and DISM scans
If certain update files are already damaged, the System File Checker is used. SFC is a built-in tool that scans and repairs damaged or incomplete files. Additionally, it can give you a fuller picture of what caused the problem in the first place. You can use SFC in a few simple steps:
Right-click on Start and open Command Prompt (Admin).
Enter the following line on the command line: sfc / scannow. Press Enter to confirm.
After the process is complete, try the update again.
If SFC scan didn’t fix your problem, or you can’t run SFC scan at all, consider using DISM instead. To use DISM all you need to do is follow these simple steps:
Right-click on Start and run Command Prompt (Admin).
At the command line, enter:
DISM / Online / Cleanup-Image / RestoreHealth
An alternative command you can use on Windows 10 ISO is as follows:
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:SourcesInstall.wim:1 /LimitAccess
Don’t forget to replace ‘X’ with an appropriate drive letter on which your Windows 10 ISO is mounted.
The process can be lengthy so make sure you don’t meddle until it finishes.
When the DISM scan finishes, check if the problem is still there. If the problem persists, repeat the SFC scan and see if that solves the problem.
Solution 3 – run the Windows Update troubleshooter
Sometimes a small bug can appear and prevent you from downloading the latest updates. If you’re having an update error code 0x80080005, you might be able to use the Windows Update Troubleshooter to fix the problem. Windows ships with a variety of troubleshooters that you can use to troubleshoot many common problems.
To use the Windows Update troubleshooter, all you need to do is do the following:
Press Windows Key + I to open the Settings app.
Navigate to the Update & Security section.
Now select Troubleshoot from the menu on the left. In the right pane of the window, select Windows Update. Now click on Run the troubleshooter.
Follow the instructions on the screen to complete the troubleshooting.
When the troubleshooting is done, see if the problem is resolved.
Learn More: How to fix error 0xc00000e9 in Windows 10
Solution 4 – reset Windows Update components
According to users, sometimes error 0x80080005 can occur due to issues with Windows Update components. To fix this, you will need to manually reset the required components. This isn’t as hard as you think, and you can do it by following these steps:
- Start Command Prompt as an administrator.
- Now run the following commands:
- net stop wuauserv
- net stop cryptSvc
- Network stop bits
- net stop msiserver
- ren C:WindowsSoftwareDistribution SoftwareDistribution.old
- ren C:WindowsSystem32catroot2 catroot2.old
- netto start wuauserv
- net start cryptSvc
- net start msiserver
After executing these commands, all necessary components will be restarted and you can download updates again. If you don’t want to manually run all of these commands, you can always create a Windows Update Reset script and use it to automatically reset the required components.
Solution 5 – Takeover of the Systems Volume Information Directory
Many users reported error code 0x80080005 while trying to access the System Volume Information directory. It seems that Windows cannot access this directory for some reason, but you can fix that by changing system permissions. To do that, just follow these simple steps:
Start Command Prompt as an administrator.
Now run cmd.exe / c takeown / f C: System Volume Information * / R / DY && icacls C: System Volume Information * / grant: R SYSTEM: F / T / C / L
After running this command, you will have full access to the System Volume Information directory and the problem with Windows Update will be resolved.