The error 0x80070002 is often caused by Windows updates. We’ll show you how to fix the error.
Solution: Check the date and time
Error 0x80070002 can actually be caused if the date or time is incorrectly set in Windows. This is how you check it:
Press the key combination [ Windows ] + [ R ] to open the Run window .
Type control and press [ Enter ] to open the control panel.
Click on the green lettering ” Time and Region ” and then on the blue lettering ” Set date and time “.
Click on the button ” Change date and time … ” to correct the time settings.
Otherwise, can you, the Windows clock in the tab ” Internet Time ” also can provide automatically over the Internet.
Solution: Delete faulty update data
If Windows has only partially downloaded updates or if they are damaged, error 0x80070002 can also occur. Then you delete all temporary update data as follows:
Press the key combination [ Windows ] + [ R ] to open the Run window.
Type in cmd, hold down the [ Shift ] and [ Ctrl ] keys and press the third key [ Enter ].
Confirm the message with ” Yes ” to start the command prompt with administrator rights.
Now type in the following commands one after the other and confirm each time with [ Enter ]:
net stop wuauserv
del C:\Windows\SoftwareDistribution* /q/f/s
net start wuauserv
The first command stops the Windows update service. The second command deletes the update data. The third command starts the Windows update service again.
Solution: Error 0x80070002 is caused by a program
If the error 0x80070002 occurs during or after the installation of a certain program, do the following:
Reinstall the program.
If the program cannot be uninstalled in the usual way, run the CCleaner tool on your system, for example. This removes leftover program remnants. Such programs can also remove the software entry from the list of installed programs in Windows.
Then tries to install the program again.
The program may also be too old for the operating system you are using. Then try to run it in compatibility mode.
Windows Updates: Troubleshoot
For more recent Windows versions, there is another solution via integrated Windows troubleshooting. To do this, read the following step-by-step instructions.
Click the Windows icon in the lower left or press the [Windows] key and look for ” troubleshoot “. Open the entry ” Troubleshooting Settings “.
Now scroll down to ” Windows Update ” and click on the entry. Then continue with ” Run Troubleshooter “. Windows then looks for problems. If troubleshooting identifies a problem, follow the troubleshooting instructions.