It’s also no secret that we have a Snapchat camera that plays a very important role in the app, without it users can’t add stories and share photos. There are also many who prefer Snapchat cameras over others because of the distinctive filters available. Some users are facing the problem the Snapchat camera not working, so we decided to put this guide to understand the problem and find out the cause, in addition to solving it of course.

Fix Snapchat Camera Not Working Issue

Your Snapchat camera may not work, take an enlarged photo, or maybe of poor quality. There are several probable causes for this problem, but we will go through several solutions to fix it.

Check internet connection

As we know Snapchat’s camera relies on the internet to load AR lenses and stickers, so you should start by checking your internet connection to see if your internet speed is low. I recommend switching between Wi-Fi and mobile data to make sure you’re using a good internet connection.

Make sure the phone camera is not faulty

Of course, if your phone’s camera has a fault, it’s normal that it won’t work, either on the Snapchat app or the official camera app. To make sure the problem is limited to the Snapchat app, open the official camera app on your device and then make sure the camera is working properly. In case it doesn’t work, it means there is a problem with the phone’s camera and not Snapchat.

Force close and reopen the app

There might be a slight bug in the app, so it helps to force close and reopen the app. Follow the next steps:

Tap and hold the Snapchat icon until a small menu appears.
In the menu, select an App Info option ” App Info“.
On the next page, tap the Force Stop option ” Force Stop“.
Click the Ok button to confirm the action in the pop-up window.

After that, you can reopen the app and check if the issue is resolved.

As for force closing the Snapchat app on iPhone, bring up the app switcher by swiping up from the bottom of the screen. Next, locate the Snapchat screen preview, then swipe up to close it.

Check app permissions

Obviously, if you don’t give Snapchat camera permissions, it can’t be used. So, check app permissions to be sure.

On Android

Press and hold the Snapchat app icon, then select an app info option “App Info”.

Under the app info page, tap App permissions “App permissions“. Make sure the button next to the Camera option is enabled.

On iPhone

Open a Settings app ” Settings”, then scroll down and tap on the Snapchat option.

Make sure the button next to the Camera option is enabled, and so is the Microphone option
Now you can reopen the app to see if the above steps are helpful.

Clear lens data

Every time you use the lenses are new in the Snapchat camera, the app downloads it and stores it in the cache so that you can easily use it later without having to redownload it. If there is a buildup of cache data and the app fails to load a lens, a black screen may appear.

Let’s erase the lens data from flash memory.

Open the Snapchat app, then tap the tile in the top corner to access your profile. Under the latter, press the gear icon located at the top to open the settings.

On the settings page, click on the Lenses section . after that tap on Clear Local Lens Data option.

Update app

If you are using an older version of the Snapchat app, it may be faulty or unsupported. Therefore, you should update it to the latest version as updates are often made to improve security and fix such issues.

Reinstall snapchat app

If the above solutions don’t work for you, just uninstall and reinstall the app. This process will clear Snapchat data stored in a cache, additionally, it will clear all app data from the phone and then reinstall it from scratch.